Shipping Policy
We hope your shopping experience with selvoraz will be smooth and enjoyable. We provide worldwide delivery with reliable logistics partners and clear delivery information. Please read the shipping policy below for order processing, delivery time and shipping fees:
- Shipping Coverage We ship to most countries and regions around the world. You may select your country on the checkout page to check whether delivery is available to your location.
- Delivery Time = Order Processing Time + Transit Time Order Processing Time: Handling, quality inspection and packaging Transit Time: International transportation to your destination
- Order Processing Time Standard processing time: 1–5 business days If any item is out of stock, our customer service team will contact you to offer an alternative product or issue a refund. For orders with multiple items, we may ship available items first. Once your parcel is dispatched, you will receive a shipping confirmation email with your tracking number.
- Estimated Delivery Time by Country
| Country | Estimated Delivery Time (Business Days) | Carriers |
|---|---|---|
| United States | 9–18 | USPS, DHL, YWE, GOFO, UniUni |
| Canada | 9–15 | Canada Post, YunExpress |
| Australia | 9–15 | Australia Post |
| United Kingdom | 9–15 | Royal Mail, Yodel |
| Germany | 9–18 | DHL, Hermes |
| France | 9–18 | Colissimo, La Poste |
| Mexico | 9–18 | Estafeta, Correos De México |
Note: The estimated delivery time is for reference only. Actual delivery may be affected by customs clearance, holidays or bad weather. You can track your parcel using the tracking number.
- Shipping Fee Free shipping for orders over $59.98. You can view the exact shipping cost on the checkout page before payment.
- Important Notes Delivery may be delayed during peak shopping seasons, national holidays, customs inspection or extreme weather. Please double-check your shipping address and contact information before placing the order to avoid delivery failure or returned parcels.
Thank you for choosing selvoraz. We hope you love our beauty products. With love, selvoraz Team
Operating Company: Hohhot Yququan District Yingmenghu Trading Co., Ltd.
Unified Social Credit Code: 91150104MAK04UGY78
Company Address: Shop 5, Building 6, Kuntai, Sanliying West Road, Xinglongxiang Subdistrict, Yuquan District, Hohhot City, Inner Mongolia Autonomous Region
Support Email: service@selvoraz.com
Contact Phone: 14763325825
Business Hours: Monday to Friday: 9:00 AM-5:00 PM